LATEST DELIVERY UPDATES DURING COVID-19:

22.12.2020 

We are keeping a careful eye on the spread of Covid-19 and taking all possible precautions to ensure the safety of our community.

FAQ

Do you still deliver to all of Italy?

At the moment we continue to deliver in Italy in collaboration with our courier Bartolini to all Italian post codes. Due to the restrictions in place, parcel deliveries may be slightly delayed.

Will you still deliver if all borders are closed?

Yes, we will continue to deliver even if all borders are closed, unless we will receive different instructions from the WHO and/or the EU. At the moment borders are closed for people, not goods.

Is COD still possible as a payment method?

Yes, at the moment you can still pay cash on delivery at no additional cost.

What precautions are you taking in your warehouses?

We always handle your packages with care. To make sure that everything is as safe as possible, we've added extra safety precautions to the warehouse in Italy. We're cleaning more often and have introduced new safety measures for our workers. All workers must now maintain at least 1.5m distance from each other and hand disinfectant is always available.